只有服務是不夠的 : 讓顧客找上門的頂級體驗 / 強納森‧提許、卡爾‧韋伯合著 ; 但漢敏、吳優合譯
By: (Tisch, Jonathan M.) [著].
Contributor(s): (Weber, Karl) [著] | 但漢敏 [譯] | 吳優 [譯].
Series: Publisher: 臺北市 : 商智文化, 2007﹝民96﹞Edition: 第一版.Description: 318面 ; 21公分.ISBN: 9789867204387 (平裝) : .Other title: 讓顧客找上門的頂級體驗.Uniform titles: Chocolates on the pillow aren't enough : Reinventing the customer experience| Item type | Current location | Call number | Status | Date due | Barcode |
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中文圖書(Chinese Books)
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三育基督學院圖書館(TAC Library) 中文書區(Chinese Books) | 496.5/5608 (Browse shelf) | Available | C0036206 |