Travel sales and customer service : The institute of certified travel agents / Stevan K. Trooboff,Roberta Schwartz,Debra J. MacNeill
By: (Trooboff, Stevan K.).
Contributor(s): (Schwartz, Roberta) | (MacNeill, Debra J.).
Publisher: Illinois : Irwin, 1995Description: 215p.ISBN: 0256154554 (pb) : .Other title: The institute of certified travel agents.| Item type | Current location | Call number | Status | Date due | Barcode |
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西文圖書(English Books)
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三育基督學院圖書館(TAC Library) 西文書區(English Books) | 658.85/T855 (Browse shelf) | Available | E0004366 |
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| 658.85/H628 How I made the sale that did the most for me : | 658.85/J54 Five steps of a sale / | 658.85/K59/6th ed. Salesmanship / | 658.85/T855 Travel sales and customer service : | 658.87/P685 Principles of retailing : | 658.8/B329 Managing services marketing : | 658.8/B724 Contemporary marketing / |
Includes glossary and index